Fleet compliance: Bus and coach compliance

Feb 14, 2025

Bus and coach compliance: Ensuring safety and legal adherence

Bus and coach compliance, a guide by Stephen Buckley, Sales Manager, Fleetmaxx Solutions in Burnley

Operating buses and coaches require strict adherence to safety and legal regulations to ensure the safety of passengers and the longevity of the vehicles. From routine daily checks to reporting defects and accidents, maintaining compliance is essential. This blog post will explore key areas of bus and coach vehicle compliance and highlight how modern technology is streamlining these processes for fleet managers and drivers.

Bus and coach first user check

A First-User Check is essential to ensure that a bus or coach is roadworthy before it’s driven for the first time each day. Traditionally, this would be done via paper-based defect cards, but with CheckedSafe, this process is now digitised. Drivers can complete the First User Check directly from their smartphone, eliminating the need for paper forms and allowing for instantaneous reporting.

Once submitted, the results are sent in real time via email, where they can be viewed on the CheckedSafe Compliance Management System (CMS). This ensures that all checks are logged accurately and immediately accessible for review, enhancing both compliance and operational efficiency.

Bus and coach second user or in-service check

When more than one driver uses a bus or coach during the course of the day, it’s vital that each driver conducts their own check to confirm that the vehicle is still roadworthy and safe to drive. This is especially important for ensuring that any potential issues are identified early, preventing breakdowns or safety risks during operation.

Each driver must inspect the vehicle before taking charge of it, ensuring that it meets safety standards and is ready for use. By doing so, they help maintain the safety of all passengers while complying with legal requirements.

Bus and coach in-service defect reporting

If defects or warning lights appear during the day, drivers can quickly report these issues using the CheckedSafe app. This enables the fleet depot to make a swift determination on whether the vehicle can continue to be used safely or if it needs to be taken off the road for repairs.

Real-time defect reporting allows for faster decision-making and helps minimise downtime, ensuring that vehicles remain operational while maintaining high safety standards.

Bus and coach accident reporting

Accidents, unfortunately, can occur. When they do, it’s crucial to gather as much information as possible during the Golden Hour — the first hour following an accident — when the data collected can have the most significant impact on insurance claims and overall incident resolution.

The CheckedSafe Accident Report Template acts as a digital bump card, allowing drivers to immediately capture and submit the essential accident details. This streamlined process ensures that the necessary data is collected quickly and accurately, which is critical for timely reporting and resolution. The information is sent directly to the office, allowing for immediate action to be taken.

Defect reporting and compliance

Reporting and recording defects that may affect a vehicle’s roadworthiness is a legal requirement. Drivers should use a clear system to report any issues found during their daily checks, with all reported defects needing to be corrected before the vehicle is used.

Key elements that should be included in defect reports include:

  • Vehicle registration or identification mark

  • Date of the inspection or report

  • Detailed description of the defects or symptoms

  • Name of the driver or reporter

  • Who the defect was reported to

All defect reports should be submitted to a responsible person with sufficient authority to ensure that corrective actions are taken promptly. This person may decide to take the vehicle out of service if necessary.

Vehicle maintenance and safety records

Defect reports form an integral part of a vehicle’s maintenance record and must be retained for at least 15 months. These records should also include details of any repair or rectification work done, along with the name of the repairer. Additionally, employers must have a system in place for assessing the mechanical safety of licensed Public Service Vehicles (PSVs) they operate.

The DVSA (Driver and Vehicle Standards Agency) outlines several key elements for vehicle safety inspections:

  • Name of the vehicle owner/operator

  • Date of inspection

  • Vehicle identity and odometer reading (if applicable)

  • List of inspection manual items to be checked

  • Details of any defects found

  • Name of the inspector

  • Information on remedial work and repairs, including who carried them out

  • A signed declaration confirming that defects have been repaired satisfactorily and the vehicle is roadworthy

These records are essential for ensuring ongoing compliance and should be regularly updated to reflect the most current safety standards.

The role of technology in vehicle compliance

Technology is playing a vital role in modernising the bus and coach compliance process. CheckedSafe offers a comprehensive solution that digitises the inspection, defect reporting, and accident reporting processes. With real-time reporting capabilities and easy access to compliance records, fleet managers and operators can ensure that all vehicles remain in roadworthy condition and compliant with legal requirements.

Conclusion

Fleet compliance is a complex process that requires careful attention to safety checks, defect reporting, and timely accident documentation. By utilizing modern tools like CheckedSafe, fleet managers can streamline these processes, reduce human error, and ensure that all legal requirements are met.

At Fleetmaxx Solutions, we understand the importance of maintaining a fully compliant and safe fleet. Our solutions help businesses ensure that their buses and coaches remain in peak condition, reducing the risk of accidents and downtime, and keeping passengers and drivers safe.

For more information on how we can assist you with your fleet compliance needs, contact us today at 01367 704 910.

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