RTA support and road traffic accident support for UK fleets
Fleetmaxx Solutions is proud to introduce FleetGuard+, a specialist emergency response service that assists operators following serious and fatal collisions available to our customers through our trusted partner Steve Hale Transport Consultancy Ltd.
Designed exclusively for UK transport operators and their drivers, FleetGuard+ provides immediate professional guidance, legal support and wellbeing assistance following a serious road traffic accident.
When an incident happens, the first response matters. Our emergency response service helps drivers, managers and directors respond correctly from the outset, reducing risk and helping protect both people and businesses during extremely difficult situations.
A serious road traffic collision can place enormous pressure on everyone involved. Drivers may be questioned at the roadside, mobile phones may be seized, and management teams may feel the need to act before the full facts are clear.
Without early professional guidance, well-meaning actions can create unnecessary exposure. Informal explanations, internal messages or premature statements can have lasting legal and regulatory consequences.
FleetGuard+ provides specialist RTC support from the very first moment, helping transport operators respond lawfully, calmly and professionally. This is not insurance. It is a dedicated road traffic collision support service delivered by transport professionals who understand the legal, compliance and wellbeing issues that can follow a serious incident.
What is FleetGuard+?
FleetGuard+ is a professional RTC support service for UK transport operators. It has been created to help fleets manage the immediate aftermath of a serious collision with practical expert advice and wellbeing support.
Through FleetGuard+, your business has access to:
- A 24/7 crisis support line (manned by a dedicated transport professional)
- Immediate legal guidance
- Police interview representation (provided by its partner CE Transport Law)
- Solicitor led legally privileged investigation (directed by CE Transport Law)
- Post-incident counselling and wellbeing assistance
This joined-up road traffic collision support service helps protect your drivers, your leadership team and your wider business when the stakes are at their highest.
RTA support for drivers
A serious incident can be traumatic, confusing and highly stressful for any driver. FleetGuard+ gives drivers clear and immediate support, helping them understand exactly what to do and who to contact.
FleetGuard+ includes:
- Immediate guidance by a transport professional following a collision
- 24/7 transport professional access via a dedicated emergency line
- A confidential one-to-one legal meeting before any police interview
- Post-incident representation at police interview (in partnership with CE Transport Law).
This personal RTC support helps drivers avoid panic, feel supported and take the right steps at a difficult time.
Road traffic accident support for managers and directors
For management teams, the early response to a serious collisions can have major legal, compliance and reputational implications. FleetGuard+ provides structured road traffic accident support to help managers make the right decisions from day one.
Legal confidence in a crisis
Support for managers and directors includes:
- Dedicated induction for leadership teams
- Legal instruction before any internal investigation begins
- A lawyer-led privileged investigation group formed within your team (directed by CE Transport Law)
- Clear steps to help protect confidentiality and legal privilege
This means your business receives professional RTC support that helps preserve the right processes, protect sensitive information and reduce the risk of costly mistakes.
Core features of our RTA support service
24/7 crisis telephone line
Round-the-clock access to transport specialists when urgent road traffic accident support is needed.
Emergency response process
Managers are trained not to begin internal investigations without legal instruction, helping preserve legal privilege from the outset
Police interview representation
FleetGuard+ provides legal guidance, interview representation and support with statement preparation for drivers involved in a serious road traffic accident.
Privileged communication
Lawyers establish a legally protected investigation group within your team, guiding the next steps while helping maintain confidentiality.
Counselling and wellbeing support
Drivers receive post-incident support to help them process events and prepare for a safe return to work. Additional sessions can be arranged where needed.
Why choose FleetGuard+ for road traffic accident support?
Serious incidents do not only affect the people at the scene. They can also affect your wider operation, your compliance responsibilities, your reputation and your future risk profile.
FleetGuard+ gives transport operators access to specialist RTA support that helps them:
- Support drivers immediately after a serious incident
- Reduce the risk of incorrect or premature responses
- Give managers a clear, lawful and structured process to follow
- Protect confidentiality and legal privilege
- Access professional post-incident wellbeing support
- Strengthen their overall road traffic accident response procedures
Our road traffic accident support service is designed to help your business respond with care, professionalism and control.
Trusted road traffic accident support from specialist partners
FleetGuard+ brings together the expertise of C E Transport Law and Steve Hale Transport Consultancy Ltd, introduced to Fleetmaxx Solutions customers as part of our commitment to helping businesses stay protected, compliant and supported.
This specialist RTA support service combines legal guidance, transport expertise and wellbeing support in one practical solution for operators across the UK.
Who is this RTA support service for?
FleetGuard+ is ideal for any business that needs expert road traffic accident support for company drivers and transport operations, including:
- HGV operators
- Haulage companies
- Logistics businesses
- Courier fleets
- Van operators
- Private fleets
- Businesses with duty of care responsibilities for drivers
If your business has vehicles on the road, having access to professional RTA support can make a huge difference when a serious incident occurs.
Additional transport consultancy services nationwide
As well as Health and safety consultancy services, we offer businesses a comprehensive solution designed to achieve full compliance, improve operational efficiency, and streamline day-to-day activities.
Comprehensive Solutions
Steve Hale Transport Consultancy empowers your business with the tools for full compliance, efficiency, and streamlined operations. Their Transport Consultants are experienced Transport Managers with current HGV licenses, ensuring effective driver interaction. Each consultant is a FORS auditor and Practitioner, providing up-to-date and accurate guidance. They offer nationwide coverage across the UK.
DVSA Investigation Preparation & Assistance
When it comes to operators grappling with DVSA challenges, Steve Hale Transport Consultancy excels in offering pre-audits, expert guidance, and tailored corrective measures to address compliance issues. They maintain a close partnership with a Transport Law firm, conducting comprehensive investigative work on behalf of their clients, ensuring effective support and resolution.
Operator Licensing Applications
Our partners, Steve Hale Transport Consultancy, possess specialised knowledge to guide you and your business through the operator license application process. They offer operators ongoing support for all your license requirements. Whether you will benefit from continuous transport management or just require one-time assistance with the application submission to ensure accuracy.
Tachograph Analysis
Tachograph analysis is legally required, and our expert partners are ready to help with analysis, software provision, and complete setup services. Their platform generates reports and alerts for compliance, and they offer supplementary tools, such as the Driver Daily Walk Round App and Driver License Checking Services. For a comprehensive list of services, please request one.
Fleet Compliance Audits
Running a fleet, large or small, can be difficult and daunting. Our partners are often requested to undertake a full site or fleet compliance audit by companies to provide an overview of their operation’s general compliance and condition.
During the audit, they will offer guidance and advice on any improvements we feel are necessary and needed.

Speak to us about FleetGuard+
If you would like to find out more about our RTA support and road traffic accident support service, we would be delighted to help.
Learn more about FleetGuard+
Book a call to discuss FleetGuard+
Protect your drivers. Support your management team. Strengthen your incident response.
With FleetGuard+, expert road traffic accident support is there from the very first moment.

