Calm, focused, and customer-first
Chris Martin has joined the Fleetmaxx Ipswich office as our new Customer Success Manager, bringing with him a calm, consistent approach to customer care that’s earned him a strong reputation in the fuel industry.
Chris has spent the past six years building his experience at DRIVEcard, where he supported clients with retention and aftercare. During that time, he received four Shell Retentions Awards in recognition of his efforts and attention to detail – a reflection of his ability to stay focused and put the customer first in every interaction.
A strong foundation in leadership
Before joining the fuel industry, Chris served in the British Armed Forces, followed by an Area Manager role at McDonald’s, where he completed a Diploma in Management. That early experience gave him a solid understanding of how to lead teams, manage performance, and work with people from all walks of life.
It’s a background that shows in how he approaches challenges – methodically, professionally, and with a drive to get things right the first time.
From retention to results
Chris’s role at Fleetmaxx is all about helping customers stay supported after they join – whether that means responding quickly to issues, identifying new ways to save time and money, or making sure service runs smoothly across fuel cards, telematics, or bulk solutions.
His ability to look beyond the day-to-day and spot opportunities for improvement makes him a real asset to the Ipswich team.
Beyond the desk
Chris’s focus and dedication extend well beyond the working day. A 2nd Dan in Taekwondo and former national freestyle martial arts champion, he knows a thing or two about discipline and determination. He’s also a keen angler, a passionate Manchester United fan, and loves to travel whenever the opportunity arises.
A team effort
Chris joins Fleetmaxx alongside his wife Claire Martin, who is leading the newly opened Northwich office as Sales Manager. With both bringing years of industry experience and a shared understanding of customer needs, it’s a real team effort.
Building strong relationships
Chris’s strengths lie in communication, consistency, and building lasting relationships – qualities that align perfectly with the Fleetmaxx approach to customer service. He’s already settling in well at Ipswich, and we’re looking forward to seeing the difference he makes as we grow the office and support more clients across the region.
Welcome to the team, Chris!
Philip Storm – Digital Marketing Coordinator
Fleetmaxx Solutions
Get in touch
Chris and the Ipswich team are here to help. You can reach Chris directly on 01473 937035.
Stay tuned for more introductions from our growing Fleetmaxx team!
